Dubai radio personality may have lost precious goods in Karachi ship collision

The incident underscores the need for more shippers and shipping lines to adopt digital technologies that track containers from origin to destination.
The two ships collided in port in Karachi, 21 containers were reportedly lost overboard.
The two ships collided in port in Karachi, 21 containers were reportedly lost overboard.

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Stef Burgon, a host of the radio talk show The Ticket on DubaiEye, may have lost much of her worldly possessions when two container ships collided at Karachi Port this week.

The local celebrity announced on Facebook that she had been contacted by her freight forwarder, who informed her that the container holding her household possessions may have been lost overboard.  

She announced on Facebook in January that she was shipping “a big stack of art and furniture” from her home in Dubai to her residence in the United Kingdom, and on Wednesday revealed on the same social media platform that her shipment may now have been lost.

“Late yesterday afternoon we were informed that there had been an incident in Karachi Port,” her freight forwarder wrote in an email that Burgon shared via Facebook. “Two vessels collided by the quayside, one of them being a Hapag-Lloyd ship. A number of containers were lost overboard. We regret to inform you that your goods were on that vessel. At this time we have no information as the status of your container.”

Note, the comments above have been edited for clarity and grammar. The full post can be seen in the screen grab below.

The freight forwarder, whom Burgon has not named, informed her that it would take at least ten days to ascertain which customers with goods aboard the vessel have been impacted.

The incident underscores the need for more shippers and shipping lines to adopt digital technologies that are better able to track the status and condition of individual containers.

According to Philly Teixeira, president EMEA at INTTRA, a digital shipping solutions provider, customers are demanding more information about their goods in transit.

“The adoption of digitisation is gaining pace, driven by increased pressure from customers,” she told Logistics Middle East. “We facilitate the exchange of key shipment information across the ocean shipping supply chain reducing connectivity complexity and improving efficiency through a single connection, providing the capability to search ocean schedules, book and track containers and submit shipping instructions.”

Unfortunately for Stef Burgon, it seems her freight forwarder and Hapag-Lloyd Line have not implemented such solutions, which would enable them to immediately tell her whether her goods are safe or lost.

A video of the incident can be seen below: