ADNOC Distribution, the UAE’s leading fuel and convenience retailer, has announced its strong operational achievements for 2023. Exceeding its goal of opening 25-35 new service stations, the company added 41 locations across the UAE, KSA, and Egypt.
The strategic expansion increased the company’s total service stations to 840 by the end of the year, enhancing its presence in the region with 597 stations in the UAE and KSA.
International growth and sustainable development
Marking a significant milestone in its global outreach, ADNOC Distribution acquired a 50% stake in TotalEnergies Marketing Egypt, diversifying its portfolio with over 240 retail fuel stations, convenience stores, aviation, and lubricant businesses.
In a move towards sustainable services, the company also launched the first phase of fast and super-fast electric vehicle (EV) chargers, achieving over 50 installations at strategic locations.
Strong operational performance
In 2023, ADNOC Distribution reported an 11.8% year-on-year increase in total fuel volumes in the GCC, driven by robust economic growth and enhanced regional mobility.
Retail volumes rose by approximately 9.6%, while commercial volumes experienced a 16.2% increase.
The company also registered 179.7 million fuel retail transactions, serving nearly 500,000 customers daily in the UAE.
Its non-fuel retail business saw a 12.9% transaction growth, alongside a record 24.7% convenience store conversion rate.
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Vision for 2024
Bader Saeed Al Lamki, CEO of ADNOC Distribution, expressed enthusiasm for the future, stating, “We are excited to continue our growth trajectory in 2024, focusing on profitable growth, integrating sustainability, and enhancing customer experiences.”
The company’s roadmap for 2024 emphasises strategic priorities in achieving profitable growth, seamlessly integrating sustainability, and fostering a culture of customer service excellence.
