Businesses need to stop resisting digitisation says Sam Achampong at Leaders in Logistics 2019
The logistics industry needs to accept that technological advancement, manifested currently in digitisation and automation, is an unstoppable force, said Sam Achampong, General Manager, CIPS MENA at Leaders in Logistics 2019.
Speaking during his presentation ‘Digitalisation in Procurement & Supply’, Achampong said that too many companies are only reacting to technology and letting it lead them, rather than the other way round.
“The reality is that there are things technology can do better than humans, and what we need to do is stop resisting that and focus on the things that humans do better, the things computers can’t emulate or improve,” he told delegates.
“Blockchain is not what we consider Industrial 4.0 technology, it isn’t quite there yet in terms of roll out and use, but those things we do consider Industry 4.0 are being used by 97% of companies that responded to our survey. This includes Cloud Computing, the Internet of Things, senor technology and so on,” he added.
According to Achampong we’re in an implementation curve, not all companies have fully realised their goal of becoming more competitive through digitisation. “Because technology can’t be implemented for the sake of it, it needs to work in tandem with your people, your processes and your systems,” he says.
“This equilibrium needs to be maintained, if you implement a more sophisticated digital system, you need to train your people or hire more qualified people,” Achampong added.
This is why the modern procurement and supply chain professional is no longer required to have negotiating skills, but to have emotional intelligence, to be able to influence, and be able to analyse big data.
“Don’t let technology lead your business, you don’t want to be like the London cab drivers who required government intervention to protect them from Uber.”