Kuehne + Nagel introduces single point of access for customers through myKN
Kuehne + Nagel has launched myKN, offering customers a single point of access to all online services, replacing the current Control Center.
The myKN platform allows customers to explore, quote, book and track as well as manage shipments and user accounts entirely online in a comprehensive self-service portal.
“Customer centricity is at the core of our business. That is why we constantly improve the ease of doing business with Kuehne + Nagel,” said Dr. Detlef Trefzger, CEO of Kuehne + Nagel International AG. “We follow the ambition to provide our customers everything needed to plan and handle shipments in one place. Therefore we will continuously enhance myKN with new interactive and collaborative features.”
myKN allows registered customers to explore shipment possibilities amongst others via the recently extended digital platform Sea Explorer and obtain visibility on all aspects of the shipment including financial data and confidential documents at an unparalleled level of detail.
It also offers different options to personalise features serving individual customer needs.