DHL simplifies UAE cross-border logistics with MyDHL+

UAE becomes first country globally to launch DHL’s global shipping platform MyDHL+
DHL+ allows DHL customers to initiate and manage shipments much faster and easier.
DHL+ allows DHL customers to initiate and manage shipments much faster and easier.


DHL has unveiled MyDHL+ in the UAE. The global shipping application is expected to bring new levels of speed and simplicity to the cross-border shipping process.

Shippers ranging from small businesses to large global corporations will be able to benefit from MyDHL+, which requires fewer steps and boasts considerably greater functionality than anything DHL has previously offered.

MyDHL+ is mobile friendly and can be accessed on all mobile web platforms and integrates the functionality of 13 different applications on a single platform.

Once customers log in, they can take care of all of their shipping tasks and get access to a wider range of online logistics tools, without needing to access several DHL web portals.

“We are proud that the UAE is the first country in the world to launch the all new MyDHL+ online shipping tool,” said Praveen Sashi, senior director IT and Logistics, DHL. “We have used feedback from thousands of our international shipping customers, and developed an efficient shipping platform that also provides customers with a simplified and seamless online experience.”

The UAE is the first country globally in which the new system has been introduced, reflecting the importance of the country globally as a logistics hub.

“DHL UAE is proud to be the first country globally to roll the system out,” said Ryan Hunter, VP communications, DHL.  “The feedback has been excellent so far, and with the development team incorporating so much customer input, we are confident it is a platform that will reduce customer effort and reinforce our leadership position.”

The new MyDHL+ is designed to be flexible, efficient, intuitive and transparent. DHL says the designers put a premium on ease of use and state-of-the-art functionality.

The goal was to save customers time and hassle – whether it’s a personal user shipping internationally for the first time, or a registered corporate user who relies on DHL services every day.

For example, shippers can customize their “dashboard” interface to put the most important information and tools right at their fingertips – helping them quickly create exports and imports, view rates, get quotes and determine shipment status.

Users can also customize quick links, view shipment history and much more, a statement from DHL said.