2018 Agenda




Michael Stockdale, Chief Executive Officer, B2C Logistics


09.10  SETTING THE SCENE: Regional Industry Review & Outlook

Following a number of years combatting low oil prices and a deteriorating business environment, the region’s economic outlook is finally improving. Oil prices, so critical to the economic fortunes of the GCC, rose almost 20% at one point this year and government economic diversification programs have started to see results in the last year. As the region continues to pursue political transformation and economic diversification and with the continued rapid pace of urbanisation across the Middle East, the logistics sector is set to play an important role in facilitating its development. With strong support from governments and authorities to help bring innovation to this sector, as one of the fastest growing e-commerce markets in the world and as a strategic partner to China’s Belt & Road initiative, the Middle East’s logistics and transport players have a wealth of opportunity to capitalise on today and in the future. This session aims to provide an overview of the current regional logistics and supply chain sector, analyse recent developments within the industry and their impact on the continued drive towards economic diversification within the GCC.

Olaf Schirmer – Senior Director | Consumer & Industrial Products and Services Practice, PwC


09.30  PANEL DISCUSSION: It’s the Last Mile that Counts

The tremendous growth of the e-commerce market has resulted in a corresponding increase in direct-to-consumer deliveries over the last few years. The entry to the region of e-commerce platforms such as Amazon – with their acquisition of local platform Souq.com – has resulted in increased consumer expectations for fast, free delivery. Driving this interest in the last mile are the consumers at the end of the supply chain. Their round-the-clock purchasing habits and door-to-door demands are fuelling changes in retail businesses, but also in logistics. Click & collect and locker collection points are on the rise, and it’s also the reason why more flexible and innovative delivery and production systems, such as using drones and 3D printing, could be on the horizon. Consumers want to be able to choose whatever meets their needs — the fastest. With the “last mile” considered the most expensive, inefficient and pollution generating segment of the supply chain, ensuring the right kind of logistics infrastructure is vital. Smarter last mile delivery facilities with specialised features not found in conventional warehouses to serve consumers, retailers and delivery points are crucial. As are the technologies employed to improve the efficiency of last mile delivery. This session will explore the various solutions last mile service providers should consider in order to meet the needs, demands and expectations of both customers and merchants and discuss how to integrate ‘last mile’ solutions into an ever more sophisticated supply chain.

PANEL: Rabih Allaf – Growth Director, fetchr

Nektarios Triantafyllidis – Regional Director Logistics, Middle East, PTV MENA Region

Dani El Zein – General Manager Dubai, Quiqup

Ulugbek Yuldashev – Founder & Chief Executive Officer, AWOK.com


10.10  PRESENTATION: Next Generation Smart Cities – How is the Progress?

Marcus Meissner – Senior Regional Expert




11.30  PRESENTATION: Logistics 4.0 – Its Relevance & Potential for the GCC

The GCC states are in the process of transforming themselves into sustainable economies with diversified sources of income. The aim is to mitigate risks from increased dependency on oil revenues and to grow into knowledge-based economies that provide significant opportunities for citizens, residents, and investors. The respective countries have identified their visions, strategies, and relevant initiatives to reach their goals for the next decades. A common theme among the countries is to diversify their economies by encouraging investments in non-oil sectors. Initiatives focus strongly on logistics due to the significant opportunities it can provide through job creation, trade facilitation and investor attraction. At the same time, global trends in manufacturing and logistics have been and continue to be, towards digitalisation and the Internet of Things (IoT), consequently resulting in realisable concepts such as Logistics 4.0. The presentation will focus on key points such as what does Logistics 4.0 refer to, what does it exactly mean and its relevance. What are the key elements and benefits of Logistics 4.0 and what challenges are associated with it, what are the practical applications of Logistics 4.0 on a global and regional level and what do organisations in the GCC need to consider when adopting Logistics 4.0?

Melanie Lenhardt – Manager – Digital Transformation, Camelot Management Consultants Middle East

Diya Fathima – Associate Consultant, Camelot Management Consultants Middle East


11.50 PANEL DISCUSSION: Mind the Gap – Digital Talent & the Supply Chain

The Industry 4.0 revolution is well and truly underway. Digitisation of the supply chain and the introduction of disruptive technologies are reshaping the sector – transforming logistics and distribution (L&D) and bringing traditional supply chains toward a connected, smart and highly efficient supply chain ecosystem. Challenges can arise when talent is brought into the picture however. The sector is experiencing a number of issues as a result of this rapid technical evolution; a shortage of skilled labour, high employee turnover, and an aging workforce, to name a few. Industry 4.0 is leading to shifts in demand for skills and even refining traditional job functions, as organisations are asking new and different things of their workforce. Industry 4.0-driven technologies—and the emerging digital supply network (DSN) that these technologies make possible—are already resulting in the evolution of human practices within L&D, leading to shifting roles and the emergence of new jobs. Additionally, these technology shifts tend to present the challenge of managing both humans and machines, often resulting in a need to introduce alternative talent models and update current talent management strategies. As the global supply chain sector faces a talent shortage that is quickly escalating from a gap to a potential crisis, organisations will not only need to consider new skillsets, but transform recruiting, management, and retention strategies. This session aims to discuss the challenges faced by the sector brought on by the digital revolution and the emergence of Industry 4.0, as well as discuss the importance of anticipating the needs of future skills to avoid gaps, shortages and mismatches moving forward.

PANEL: Dr. Carrie Amani Annabi – Assistant Professor, School of Social Sciences | Director of MSc Logistics and Supply Chain Management Programme, Heriot Watt University Dubai

Adam Lalani – Group Head of IT, Tristar

Shankar Subramoniam – Executive Director, National Association of Freight & Logistics (NAFL)

Dr. Sreejith Balasubramanian – Senior Lecturer in Supply Chain Management – School of Business, Middlesex University Dubai



12.30  PRESENTATION: Facing the New Reality – How to Combat Margin Erosion

Like many other industries the logistics sector is being disrupted by new technologies and/or new players. Competition has increased, information on rate levels has become more transparent and is easily accessible, and customer expectations are continuously increasing. In addition, employees demand annual salary increases. Margin erosion is the consequence and is reported by most of the   incumbents. Is the industry doomed to be in-between a rock and a hard place? It is now more important than ever to focus on the right business-, product- and customer portfolio; review and improve existing business processes and implement standardization; continuously improve productivity; have strong corporate governance; and last but not least implement performance management systems, which help create a highly engaged and motivated workforce that is both willing to and rewarded for going the extra mile.

Ingo Kloepper – Founder & Managing Director, toplogisticsmanagement.com


12.50  PANEL DISCUSSION: Green Logistics - Committing to a Sustainable Future

The logistics and transportation industry has a huge carbon footprint – according to a report by the Global Logistics Emission Council, the logistics industry generates close to 6% of the global greenhouse gas emissions globally. With this in mind, there has been a significant push for the industry to dedicate more effort to ‘going green’. In line with this, and as part of the UAE’s Vision 2021 National Agenda, a focus has been placed on improving the quality of air, preserving water resources, increasing the contribution of clean energy and implementing green growth plans across the country. DP World was one of the first to embrace this and make a move toward a sustainable future with their ongoing solar energy project in JAFZA and Mina Rashid Port involving the installation of 88,000 rooftop solar panels as part of its efforts to reduce carbon emissions. A number of warehouses have also followed suit and are looking at more sustainable warehouse design and creating “rooftop solar plants” that produce up to 90% of their electricity needs. This is proof that with significant developments in transport and the efficient implementation of the latest innovative technologies, sustainability can spur new streams of efficiency and innovation. As one of the most vital sectors in the UAE, especially in light of the country’s strategic geographic location as a major trade hub, it’s important for the logistics industry to continue looking for ways to reduce their carbon footprint. As the push towards sustainability in logistics continues across the region, those involved in modern L&D, must understand why this trend is taking place, its potential costs, obstacles, and benefits, and what it means for the future of logistics in the UAE.

PANEL: James Stewart – General Manager, ALEC Energy

Khaled Chebaro – Business Development Manager, Yellow Door Energy

Sebastian Stefan – Co-founder & CEO, Load-Me.com

Kim Winter – Founder & Global CEO, Logistics Executive Group

Dr. Sreejith Balasubramanian – Senior Lecturer in Supply Chain Management – School of Business, Middlesex University Dubai