DHL Parcel announces price hike for business customers

Customers with individually agreed conditions rather than list prices will see a price adjustment at a later date, according to DHL.
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DHL Parcel will increase its prices for business customers with list prices by €0.10 from September 1st onwards. The increase is a toll surcharge per parcel. 

Customers with individually agreed conditions rather than list prices will see a price adjustment at a later date, according to DHL.

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DHL clarified that the specified toll surcharge is a response to customer expectations of greater pricing transparency, particularly regarding the effect of external influences like government charges on transport costs.

“In order to reliably process the increasing parcel volumes, we are continuously investing in the expansion and modernisation of our parcel network,” said Ole Nordhoff, chief marketing officer, Post & Parcel Germany at Deutsche Post DHL Group.

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“In July 2019, we also transferred around 13,000 employees from subsidiaries to the company’s collective agreement, thereby further improving working conditions and fair wage structures,” he added.

Keeping costs competitive is an ongoing issue surrounding growing e-commerce volumes moving by airfreight.

DHL’s related segments have also struggled in recent years, leading the integrator to spin out its e-commerce unit from the Post-eCommerce-Parcel (PeP) division at the beginning of this year.

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