Spotlight: Al Futtaim Logistics' relocation operations

We talks to AFL executives about the firm's relocation operations.
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Headquartered at Jebel Ali in the United Arab Emirates, Al-Futtaim Logistics is one of the region’s leading logistics firms, offering a full range of advanced supply chain management solutions.

In 2009, the company started a Relocations Department and has achieved considerable success in this vertical. So, Logistics Middle East asked the company’s acting managing director, Raman Kumar, to tell us a bit more about this service.

“Al-Futtaim Logistics’ commitment to customer care along with our personalised service is driven by the understanding that each and every relocation in, itself is unique. Providing world class supply chain solutions since the 1980s, our advancement into the relocation industry has perfectly complemented our expertise in freight forwarding and other customer focused services,” says Raman Kumar.

The firm provides complete solutions from origin to destination for: local and international relocation; pet relocation; vehicle transportation; storage and warehousing; comprehensive insurance; office movement.

Moving home or office

We listen to your needs and priorities to offer you the most suitable relocation solution, ensuring total peace of mind throughout the entire process. At Al-Futtaim Logistics we also specialise in large and complex office relocations. Highly trained teams work to expertly relocate your office equipment and commercial archives with minimal disruption to business operations.

FAIM (FIDI Accredited International Mover) certified

FIDI Global Alliance developed a worldwide quality standard dedicated exclusively to the international moving industry known as “FIDI Accredited International Mover” (FIDI-FAIM). The main objective of FAIM is to provide a worldwide common standard for managing and performing the international moving services in a uniformed, quality-minded and effective way. Al Futtaim Logistics Relocation Division recently obtained the FIDI Plus accreditation having undergone a stringent audit independently conducted by Ernst and Young. We are now one of only eight companies in Dubai to be awarded with this prestigious accreditation after having passed the 16 quality parameters.

Vehicle movement added

Adding vehicle movement to its portfolio has allowed the exploration of new markets and support for other Al-Futtaim group companies. We work successfully with Ferrari owners to export and re-import supercars to the USA, Italy and UK with additional importation and exportation of classic cars for private owners.

Testimonials

“I just wanted to drop you a quick note to express the sincere thanks of the entire GMASCO team for the highly professional relocation carried out by your team last weekend. It is no small undertaking to relocate 100+ employees over one weekend and your guys did an incredible job. In spite of the heat and the problems with the van, they were always in control and on top of the situation. Nothing was too much trouble for them and they were always polite and courteous. Everything that should have moved arrived safely and no-one has reported any lost boxes or broken items. Superb job from everyone involved and thank you for being so easy to work with.” - Charles P. Awad, senior GM, Gulf Marketing & Services Co.

 

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