Jafza customer courier services extended to cover Dubai
Economic Zones World (EZW) has recently expanded the scope of its dedicated Jafza customer courier services within the free zone to cover Dubai as well.
Jafza courier services managed through ZAJEL, EZW’s strategic partner, was designed to provide Jafza customers fast and efficient services pertaining to all their free zone transactions only within Jafza. The new mandate allows ZAJEL to provide Jafza customers specialist courier services to collect and deliver supporting documents for all Jafza online services to their premises within Dubai.
“The new EZW initiative reinforces its commitment to provide customers enhanced services to further boost their operational efficiency. Secure and on-time mail services are critically important for the smooth functioning of any organisation. The new service is designed to provide greater efficiency and cost benefits to Jafza customers,” said Ibrahim Mohamed Al Janahi, deputy CEO of Jafza and chief commercial officer of EZW.
ZAJEL’s services include seamless tracking of transactions from pick up till delivery, faster processing of transactions by verification of documents prior to pick up and round-the-clock assistance to its clients via a toll-free and customer services.
EZW had signed an agreement with ZAJEL, one of the leading and fastest growing courier companies in the UAE, a subsidiary of technology & professional services provider emaratech FZ LLC, in December 2011 to provide specialist courier and mail sorting services for customer transactions with Jafza.