DHL Express Qatar wins two silver awards
DHL Express Qatar bagged two major honours at the EMEA Contact Center World 2013 conference. The company received the silver awards for ‘Best Customer Service EMEA 2013 (less than 50 seats)’ and ‘Best Call Center in EMEA 2013 (less than 50 seats)’.
The awards are highly competitive with 1500 firms from more than 50 countries participating.
“Our wins at the EMEA Contact Center World 2013 conference prove the efficiency and dedicated attitude of our staff in Qatar as they deliver world-class logistics services," said Nael Attiyat, Country Manager DHL Express Qatar. "They reflect the fruits of the extensive developmental work DHL Express has undertaken over the past few years. Our customers are always the focus of our operations, activities and plans and will continue to drive our development and success moving forward.”
DHL Express Qatar is considered a major player and innovator in the local express services sector. It recently introduced an Electronic Proof of Delivery service capable of directly capturing customer signatures onscreen – a first of its kind in Qatar.