Systematic approach

The logistics industry is experiencing a period of continuous evolution in all aspects of its operations.
COMMENT, Business Trends


Question: How can eLearning and Learning Management System (LMS) benefit corporate organisations in terms of human resources development?

Shameema Parveen
Knowledge officer, Edutech Middle East

The changing face of the logistics industry

In today's ever-changing business landscape, the logistics industry is experiencing a period of continuous evolution in all aspects of its operations, from technology systems and supply chain processes to material handling equipment and development tools.

During such periods of development, it becomes essential for organisations to keep abreast with innovative business and industry accepted practices in order to maximise their market opportunities and gain a distinctive edge over competition.

Amidst the increasingly challenging task of operating in a regulated and compliance-oriented environment, implementing a Learning Management System (LMS) has the potential to help businesses to automate their learning delivery to employees, and ensure and track its completion.

Recognising the need to efficiently acquire, distribute and manage knowledge within the logistics industry, companies such as Edutech are offering a range of solutions to facilitate productivity and enhance performance through a thorough understanding of the knowledge value chain.

Backed by access to current and emerging best practices, mature processes and global resources, such solutions are designed to mobilise the right people, content, tools and technologies to fully leverage the existing and emerging growth prospects in the region.

Smart investments for your budgets

Highly competitive industries, such as the logistics sector in the Middle East, require organisations to prune their operating costs to increase profitability and productivity. However, this should not translate to decreasing the budget dedicated to enriching the capacity of a business' human resources.

Today, more and more logistics companies are investing in their workforce to encourage continuous learning and development, in an effort to boost their productivity and acquire a better position to succeed in a competitive environment.

Combined with the growing regulations and compliances enforced by national and international governments, it is imperative for employees to be well-trained on standard operating procedures, including topics such as customs, health and safety, and supply chain service processes.

Adopting a modern learning technique

Learning takes on various forms, which include methods such as instructor-led training, on the job training, online synchronous learning, coaching and mentoring, simulator sessions, lab sessions, exercises, blended learning and eLearning.

With increasing focus on continuous learning and development, organisations are beginning to rely on eLearning to achieve efficiency in terms of manageability and cost. The backbone of most eLearning programmes is a Learning Management System (LMS) - a system that manages student registration, course management, eLearning delivery and learner tracking.

For instance, an employee can log into the learning system and see a complete course catalogue, courses assigned to develop skills in current job and a list of training due for completion.

In a similar manner, Edutech's LMS-based solutions will enable logistics managers and administrators to reduce the time spent on training compared to using conventional classroom methods. Additionally, gathered information within the training sessions can be compiled to create a repository of data, which will provide a reliable basis for the improvement of future training activities.

The benefits of implementing e-Learning systems

Some of the key benefits for organisations implementing an eLearning system include increased productivity through a centralised learning system that offers systematised tracking and measuring structure for learning courses and effectiveness.

In the recent past, Learning Management Systems have evolved to become a part of a Human Capital and Talent Management System that encompasses learning management, performance management, career and succession planning, compensation and benefits, and workforce planning.

With innovative applications, which has made it more than a system to track training events, LMS has since been a core business application within organisations much like an ERP, SCM or CRM as the business benefits derived are directly related to profitability and productivity of the organisation.

This has led to an increased recognition of the system across important sectors, including the logistics industry, but also banking, finance, hospitality, government, manufacturing, technology and research organisations.

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