TNT Express customer centre now available 24/7
TNT Express in Saudi Arabia, Jordan, Kuwait and Bahrain upgraded its customer contact centre making it now available 24/7.
In addition to online services, TNT’s customers will now benefit from being able to speak to an experienced customer service person day or night.
Mark Woodcock, country general manager for TNT Express Saudi Arabia and Bahrain said: “We appreciate that emergencies happen and our customers need to seek advice. In the fast moving world of express based logistics we need to be more accessible than ever.”
TNT Express confirmed this was part of an ongoing, integrated strategy to accelerate the next phase of growth in the Middle East region.
While Bryan Moulds, managing director for TNT Express Middle Eastm added: “The TNT Express team is working hand in hand with our customers to supply the best level of service which is faster, unique and more personalized.”