DHL honours Dubai Customs officials at awards ceremony

Veteran official Sultan Joker given special recognition.
Customs, Logistics, NEWS


DHL honoured Dubai Customs in recognition of its efforts to support legitimate trade in the UAE at an awards ceremony last week.

The event, held at the Dubai Customs headquarters saw attendance from more than 40 people, including Ahmed Mahboob Musabah, executive director of clients management division, and Adrian Whelan, senior vice president and head of global customs and security for DHL Express, who presented 15 awards to Dubai Custom’s employees for outstanding achievement in 2012.

DHL first honoured Dubai Customs in 2011, but the scale of the event has increased significantly this year.

Whelan, who has worked with DHL Express for over 12 years and is now based in DHL’s Global Head Office in Bonn, Germany, oversees all aspects of customs, security and regulatory affairs for DHL Express globally. He noted the importance of providing recognition for the achievements of Dubai Customs: “Dubai is one of the world’s largest cargo hubs and plays a strategically vital role for the whole of the Middle East. As such, an efficient customs department is critical to enabling us to achieve our goal of getting our customer’s good to market as quickly as possible.

“Dubai Customs offers a truly world-class service, and is a fantastic example of how government agencies and businesses can work together to achieve success for all stakeholders involved. The ceremony is therefore a reflection of our appreciation for Dubai Customs for its fantastic work, and a celebration of its outstanding achievements over the past 12 months.”

Musabah said that Dubai Customs was keen on facilitating the activities of express logistics companies and quickening the clearance formalities of cargo passing via Dubai. He stressed that his department recognised the critical role these companies play in meeting the changing needs of their customers in the quickest time possible.

“We are always thrilled to improve cooperation with the world’s leading companies using Dubai as a main hub for their operations, including DHL, one of the foremost and most successful logistics companies in the world. We are proud to be partners in the success of a company with 43 years of experience and a presence in more than 220 countries and territories.”

The main award of the day was the ‘Lifetime Achievement Award’, presented to Sultan Joker, in recognition of his experience, wisdom and dedication to facilitating legitimate trade for the last 45 years. Dubai Customs’ longest serving official, Joker joined the department in 1968 as an 18 year old, and has seen some significant changes in Dubai’s import and export infrastructure such as Dubai International Airport being transformed from a one-warehouse operation to an airport with the capacity to handle over 2.3 million tonnes of cargo.

On receiving his award, Joker commented: “I feel incredibly honoured to have received an award in recognition of my work, and as a department we are delighted that a company as prestigious as DHL has chosen to honour our success. The growth and innovation I have been lucky enough to be part of over the past 45 years are testament to the dedication of Dubai Customs, and I look forward to being part of this, and to partnering with DHL, for many more years to come.”

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