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Gulf Air ventures into cloud computing

Technology will "enhance business performance and customer service".
Dr. Jassim Haji, Gulf Air's acting director of information technology
Dr. Jassim Haji, Gulf Air's acting director of information technology

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Gulf Air has ventured into ‘cloud computing’ to enhance its business performance and customer service.

The new technology will allow the Bahrain carrier to provide customer-end services, such as internet bookings, online payments and online check-ins, at a faster rate with less manpower and cost, according to Dr. Jassim Haji, Gulf Air’s acting director of information technology.

The new technology also reduces investment costs for IT infrastructure and software, as it requires less servers, hardware maintenance and software licences.

“Internationally, this new technology is being fast embraced by every corporate entity and we are glad to be the pioneers once again to introduce this in Bahrain,” stated Dr. Jassim Haji, Gulf Air’s acting director of information technology.

“Looking ahead, cloud computing promises new ways to collaborate everywhere through mobile devices, which is increasingly playing a major role in aviation business. With this new technology, we are well positioned to serve our ‘fly-by-wire’ passengers,” he added.

Gulf Air is now setting-up another cloud for disaster recovery in a remote site independent of the main cloud so critical business applications and data can be virtually accessed and made available to business with minimal intervention in case of any unforeseen disaster.

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