Dubai Trade and Al Futtaim hold talks on portal
Dubai Trade, the trade facilitator under Dubai World, has held talks with Al Futtaim Logistics to discuss its e-services facilities and ways to enhance the competitiveness of the portal and better serve the customer.
The discussions were held as part of Dubai Trade’s ongoing customer outreach and service programme initiated to obtain feedback on its various online services and appraise the specific needs of the client to enhance offerings in order to help improve trade flow.
The discussions covered all areas of services provided by Dubai Trade that facilitate direct online transactions between the Dubai World flagship companies and Al Futtaim Logistics.
Mahmood Al Bastaki, director, Dubai Trade, said: “Al Futtaim Logistics is among our most respected customers who use the Dubai Trade portal for high-volume, multifaceted transactions as part of their daily dealings with Jafza, DP World and Dubai Customs. This exercise is a way to maintain a constant dialogue with our customers to understand their complex and constantly changing business requirements which enable us to better accommodate the growth of their businesses.”
The talks also touched on issues such as port and free zone storage, clearance facilities and customs processes, as well as the impact of the Dubai Logistics Corridor on business in the future.