Top 10 airport hotels: World Airport Awards 2011
Skytrax has named the best airport hotels in the world for 2010-2011.
The results, announced as part of the annual World Airport Awards, are based on 860,000 survey responses given over a twelve month period.
The respondents, who were all frequent travellers, were asked to name their favourite airport hotel based on a wide range of criteria, including comfort and cleanliness of rooms, standard of food and beverage outlets and most importantly, the overall quality of staff service.
The location and ease of transfer between terminal and hotel also proved to be an important element of customer satisfaction, according to Skytrax.
Read Below to find out which airport hotels were named the world’s best.
1. REGAL AIRPORT HOTEL, Hong Kong International
Directly connected to the passenger terminal of Hong Kong International Airport by an enclosed, air-conditioned link bridge, Regal Airport Hotel Hong Kong offers 1171 guest rooms. It provides meeting and conference facilities that include Hong Kong's largest pillarless hotel grand ballroom and 30 function venues.
Six restaurants and bars provide sufficient dining options and recreational facilities on offer include a spa, outdoor pool and indoor heated swimming pool. According to Skytrax, ‘The location of Regal Airport Hotel clearly appeals to customers, but we also found that the very comprehensive facilities provided at this hotel were the surprise factor for many travellers.’
2. CROWNE PLAZA, Singapore Changi
Crowne Plaza Changi Airport’s exterior consists of a metallic latticework of tropical flowers. A link bridge connects the hotel to Changi Airport Terminal 3, with Terminals 1 and 2 reachable by Skytrain.
The hotel is 10 minutes from Changi Business Park and 25 minutes from the city by taxi. The hotel scored very highly for its location, cleanliness, comfort and ambiance.
3. SOFITEL, London Heathrow Airport
Sofitel London Heathrow has direct access to the new Terminal 5 and is around 21 minutes from Central London by train. The hotel has 605 rooms, 45 meeting rooms, shops, a spa & gym and an on-site car park. According to Skytrax, guests say the hotel lives up to its 5 star rating.
4. KEMPINSKI HOTEL, Munich Airport
Kempinski Hotel Airport Munich is located between terminal 1 and 2, a short walk from each. It has 389 rooms, shops and restaurants, and is around 36 km from central Munich. Skytrax noted its ‘clean and comfortable rooms, high ratings for food and beverage facilities and friendly staff service’.
5. THE FAIRMONT, Vancouver Airport
Located above the USA departures level of Vancouver International Airport is The Fairmont. The airport was voted fifth worldwide and number one in North America in the Skytrax poll. Its location was popular with survey respondents and it scored highly on comfort, ambiance and service.
6. LANGHAM PLACE, Beijing Capital International Airport
Langham Place is a new 5 star hotel located next to Terminal 3 of Beijing’s international airport. It is also close to the New China International Exhibition Centre and Tianzhu Airport Industrial Zone, and is 15 minutes by train from the city. According to Skytrax, the rooms, facilities and service were all praised by survey respondents.
7. PAN PACIFIC HOTEL, Kuala Lumpur International Airport
Pan Pacific is connected to the Kuala Lumpur International Airport by a covered skybridge. It links directly to the main terminal building, which houses the arrival and departure areas. As of January, all guest rooms are non-smoking. The hotel recently introduced VIPSeat Restaurant, which allows guests to place food and drink orders using tablet computers.
8. HYATT REGENCY HOTEL, Incheon International Airport
Hyatt Regency Incheon is located inside the International Business Centre, around 1.5km south of Terminal 1. The hotel has 523 rooms.
With a giant ballroom and 11 meeting rooms, it is positioned as an ideal location for international conferences and business meetings. The hotel has one large restaurant space with eight sections serving eastern and western cuisines. Online reviews praise the Hyatt Regency Incheon’s rooms, food & beverage and service.
9. STAMFORD PLAZA HOTEL, Sydney Airport
Stamford Plaza Sydney is opposite the airport’s domestic terminal and a few minutes away from the international terminal. Skytrax respondents praised its leisure facilities and convenient links to the city’s central business district.
10. NOVOTEL, Bangkok Suvarnabhumi Airport
Novotel Suvarnabhumi is connected to the airport’s main terminal by an air-conditioned underground walkway. Alternatively, guests can take a complimentary shuttle service from the airport’s Gate 4. The hotel has four restaurants and, according to management, the largest hotel lobby in the world.