Mid-flight horror as BA passengers warned of crash
An investigation has been launched after British Airways issued a false alarm that notified passengers on a London to Hong Kong flight that it was about to crash land in the sea.
According to a Bloomberg report, the Boeing 747 was travelling over the North Sea, when an automated female voice announced: "This is an emergency announcement. We may shortly need to make an emergency landing on water."
Naturally, the incident sparked a sense of panic amongst the 275 passengers. "We all thought we were going to die," stated Michelle Lord to The Sun newspaper.
British Airways has since apologised for any "undue distress" suffered by the passengers.
The Sun reported that the pilot hit the wrong button. But Bloomberg said a BA spokesman notified them that the button isn't accessible to pilots in the cockpit, though it can be activated in a number of ways.
"Our cabin crew immediately made an announcement following the message advising customers that it was played in error and that the flight would continue as normal," spokesman Richard Goodfellow said, according to Bloomberg.
Reuters reports an investigation is under way to determine whether the mistake was human error or a computer glitch.