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Etihad CEO predicts return of business class

Signs of recovery are there, states an optimistic James Hogan.
NEWS, Aviation

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Etihad Airways CEO James Hogan attended the recent NBTA Conference and Exposition in Houston, where he predicted the return of business travel over the coming year.

"The signs of recovery are there, with most of our markets - particularly Asia and the Middle East - showing clear signs of improvement across all cabins," delegates were told by Hogan.

Addressing more than 3,000 business travel professionals at what is one of the world's largest travel forums, the airline executive outlined the challenges Etihad had faced as one of the world's youngest but fastest growing airlines.

"What we have focused on getting right is our service ethos, with the customer at the core of everything we do. That, along with our investment in what we believe is the best product in the world, have enabled us to build our brand and our reputation quickly and strongly."

Hogan also outlined the major projects underway in Abu Dhabi, including attractions under development such as the Louvre and Guggenheim, which ensure Abu Dhabi is on map for American travelers in the business, leisure, conventions and incentives sector.

Etihad Airways operates daily flights to both New York and Chicago. Etihad has a codeshare agreement with American Airlines (AA) to operate codeshared services to a number of cities across the USA including, Washington DC, Los Angeles and Houston.

Other speakers at the event included Condoleezza Rice, US Secretary of State between 2005-2009, and Sir Richard Branson, founder and president of Virgin Group.

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