BA takes legal action against Dubai employee

British Airways supervisor sentenced to two months in UAE jail.
NEWS, Aviation


British Airways has accused a 31-year-old employee based at Dubai International Airport of forging documents to illegally acquire AED30,730 from the airline.

The customer services supervisor, who worked at British Airways for nine years, has been sentenced to two months in jail on charges of using a company debit card to withdraw the funds.

According to a report in The National, she used the debit card around 10 times in the past four years to obtain the moment. The discrepancy was noticed by a customer services manager, who later informed British Airways commercial manager Paolo De Renzis.

The debit card is used to compensate passengers for lost baggage, damaged luggage or cancelled flights.

“A £300 [Dh1,800] payment was made by LH in a claim that was supposed to be worth £90,” he was quoted as saying in the newspaper. “Further investigation between Dubai and London revealed she had regularly been funnelling money from the airline.”
The suspect has denied the charges and her lawyer has previously accused British Airways of “morally abusing” his client with the case. Saeed al Ghailani told the court that British Airways has been repaid after the original investigation. He also stated that the airline had “conspired under the cover of darkness” to falsely accuse his client and cover up their mistakes.

“Your honour, after my client rectified the situation, she returned to work. But she has subsequently been suspended since November 5. This is the worst kind of abuse – they have morally and psychologically destroyed her,” said al Ghailani.

The conviction is expected to be appealed before the end of the week.

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