Royal Jordanian goes live with Cargospot

Airline's freight division now able to conduct e-business.
Royal Jordanian is streamlining freight processes at its Amman hub.
Royal Jordanian is streamlining freight processes at its Amman hub.


Royal Jordanian Cargo has finalised the second phase of its shift to the Cargospot IT platform, which involved the replacement of the previous in-house solution.

Cargospot, an end-to-end solution produced in Switzerland by CHAMP Cargosystems, enables Royal Jordanian to provide e-business elements to its clients, including automatic departure confirmation and real-time tracking via the company website.

The implementation additionally assists the airline with its planned introduction of e-freight into Jordan during 2010. It also allows Royal Jordanian a much-improved interface with local customs authorities, meaning that all carriers transporting cargo to the country can send information via EDI before the shipment actually arrives at Amman’s Queen Alia International Airport.

“This solution allows us to streamline many processes and gain much more control over the physical handling at our Amman hub,” said Ingo Roessler, vice president cargo, Royal Jordanian, who was speaking to

The carrier has also recently completed the second phase of its upgrade of its Amman cargo terminal, which included the addition of semi-automated racking systems and increased capacity for storage and rapid handling of import cargoes. Further sizeable investments in the storage and processing facilities are planned in the near future.


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