DHL opens largest ground and air ops facility in Saudi

DHL Express officially launched its biggest ground and air operations facility in Jeddah, Saudi Arabia in October, marking expansion in the largest economy within the GCC region.
DHL Express inaugurates its largest operations facility in Saudi Arabia.
DHL Express inaugurates its largest operations facility in Saudi Arabia.

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DHL Express officially launched its biggest ground and air operations facility in Jeddah, Saudi Arabia in October, marking expansion in the largest economy within the GCC region.

With the inauguration of the new US $24 million Jeddah Gateway which spans 15,000 sqm, DHL is the first international express provider to provide a direct network flight service into Jeddah’s King Abdel Aziz Airport. It will enable DHL to introduce additional network flights into Jeddah as demand increases.

The latest investment by DHL is the third facility that DHL Express has opened within Saudi Arabia and brings DHL’s investments to more than US $53-million, with two other facilities already operational in Dammam and Riyadh, since 2014 and 2015 respectively.

Ken Allen, CEO of DHL Express, said: “The Kingdom of Saudi Arabia has always been one of our key markets in the Middle East and North Africa region and we have seen enormous expansion over the past two years, with the Jeddah facility being the latest of three new state-of-the-art facilities. The Jeddah facility offers industry-leading road and air express solutions and strengthens our already existing strong presence across the region. It demonstrates our commitment and confidence in the growth of the Saudi economy as we continue to enhance our capabilities and market-leading position in the region while fulfilling customers’ changing needs.”

Nour Suliman, CEO, Middle East and North Africa, DHL Express, added: “We have seen consistent growth in the Middle East and North Africa in recent years as the region continues to succeed in attracting more business. As the biggest economy in the GCC, Saudi Arabia has always been a market with great potential for our industry. Our plans focus on continuing to lead the market, and in order to do so we need to have the infrastructure that would help support our growth plan, and solidify our position. This new facility in Jeddah is testament to our commitment towards our plans to our customers, partners, and employees.”

Located at Jeddah’s King Abdel Aziz International Airport, the new facility serves as a global gateway to the western region of Saudi Arabia. DHL’s new air and ground operations facility can handle 4,000 shipments per hour and features an automated conveyor belt with the capacity to process more than 100,000 shipments everyday – scanning, weighing and capturing the details of every package.

More than 120 CCTV cameras across the facility provide real-time high resolution live feed to airport security and KSA Customs. There are also airside and landside dedicated in-house customs clearance capabilities and loading spaces for more than 40 vehicle, with the ability for indoor loading and offloading of shipments to ensure maximum protection and security.

Faysal El Hajjami, country manager, DHL Express Saudi Arabia, commented: “This is a real statement about DHL’s commitment to our operations and our customers in the Kingdom as we open the doors to our third – and largest – air and ground operations facility. DHL is continuing to set new standards for the logistics industry across the Kingdom and we will continue to work closely with our key partners and customs officials ensuring that our customers in the Kingdom of Saudi Arabia receive the highest levels of service.”

DHL has been a pioneer in the Middle East logistics industry for more than 40 years. It currently has more than 200 service centres and service points across 19 countries in the region and employs over 4,500 employees across the Middle East. Through its innovation, service excellence and commitment, DHL continues to offer customers superior and market-leading logistics solutions.

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