Dubai taxi transports one billion passengers in 25 years: Al Tayer

The Dubai Taxi fleet has grown from 81 to 5201 vehicles
Dubai Taxi has transported 1 billion passengers in its 25 years of operation.
Dubai Taxi has transported 1 billion passengers in its 25 years of operation.


The number of journeys made by Dubai Taxis from the beginning of operations in 1995 to December 2019 reached 682 million, transporting more than one billion passengers, according to His Excellency Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Dubai’s Roads and Transport Authority (RTA). The taxi fleet grew from 81 vehicles on the roads in 1995 to 5201 vehicles in 2020, the number of drivers increased from 886 to 11500, the number of staff jumped from 23 to 1131 employees, and the taxi services escalated from a single service to 13 services during the period 1995-2019.

Al Tayer recently visited Dubai Taxi Corporation (DTC) where he met with staff members and was briefed on artificial intelligence (AI) implementations in improving taxi services. DTC uses AI to strike a balance between supply and demand for the taxi service, analyse trip details, and direct the fleet to demand hotspots. AI is also used to improve safe driving practices through monitoring the conduct of drivers and verifying their compliance with safe driving standards.

Al Tayer also reviewed the latest update of DTC smart app, which covers regular taxis, limo service, electric limo and Amira limo. The app has reduced the average time of dispatching taxis to clients to 6.5 minutes, besides offering an array of taxi services like DTC My Driver (sending a driver), In Safe Hands, Amira, and People of Determination taxi services. He was also briefed on the automation of taxi services at Terminal 3 of Dubai Airport aimed at increasing the number of taxis in operation, streamlining the dispatch of taxis, and slashing the waiting time from 11 to 5 minutes. The project opens new channels for booking taxis at the time of buying a ticket or via screens on aircraft seats, DTC app or smart devices at the airport concourse. For the success of the project, DTC capitalised on AI and Big Data analysis technologies.

A new generation of Toyota hybrid vehicles has been added to Dubai Taxi fleet, which has reduced fuel consumption and carbon emission by as much as 47%. The procurement of these vehicles is part of RTA’s commitment to Green Mobility Strategy aimed at increasing the proportion of electric and hybrid new vehicles purchased or hired annually by government bodies to 10% in 2020.

The step goes in line with Dubai’s strategy to reduce carbon emissions by 16% in 2021, and RTA’s plan to transform 50% of Dubai Taxi fleet into hybrid vehicles by 2021. Al Tayer also inspected the Tesla Model 3 vehicle, and the hydrogen fuel cell electric vehicle, Toyota Mirai.

Most Popular